Careers

Excite IT is a full service IT solutions provider that employs industry leaders and supports clients nationally from its Sydney base. We offer our clients a diverse range of services, from strategic planning through to day-to-day IT support. That means our team benefits from opportunities to:

  • Work on challenging and rewarding accounts
  • Collaborate on complex or multi-disciplinary projects
  • Play a hands-on role in creating dynamic solutions
  • Expand skills and networks
  • Gain exposure to various sectors and industries

If you love problem solving and applying insight and innovation to achieve practical and cost effective outcomes then we are confident you will find Excite IT to be an outstanding fit for you. We value team members who have business savvy and take the time to understand our clients’ needs. We believe that the best client relationships are partnerships and so we strive to be flexible, transparent and approachable in all we do. People matter to us – which is why we highly value customer service, as well as your professional development.

We enjoy what we do and thrive on the fast pace of the IT industry. If this excites you, please contact Ronald Sporri on 1300 147 369 or email us at jobs@exciteit.com.au.

Current opportunities

Service Desk Analyst Level 1 and 2 NEW

Posted: 19 April 2011

Our young, dynamic IT outsourcing company is looking for a talented and motivated individual to join our service desk team to provide remote support services to our growing client base.

You will need a minimum of 2 years Service Desk experience with proven technical skills in a distributed computing environment particularly using Microsoft desktop and infrastructure services and most importantly – excellent customer service skills.

Key technical skills required are:

  • Strong Windows XP, Vista and Windows 7 support skills
  • Subject matter expertise in Office 2003/2007/2010 plus Exchange skills
  • Experience with basic Active Directory administration
  • Strong troubleshooting and fault isolation skills
  • Experience in providing remote support and recovery services
  • Proven ability to apply a technical solution to a business requirement
  • Proven ability in creating & keeping documentation up to date
  • Experience with desktop Anti-virus and patch management

    • We expect strong verbal and written communication, good telephone manners, a desire to learn and an ability to adapt to changes. Relevant qualifications and certifications will be well regarded.

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    “Our Thoughts”

    “IT is far more than the technical ‘back end’ of a company – it is a key driver of business activity and business success. We have put considerable effort into building an IT consultancy that has a positive impact for every client. Achieving that … consistently … requires a dynamic team which means attracting the right people to Excite. We place a high value on supporting the professional development of each team member and taking a personal interest in their individual progress.” – Robbie Elhassan, General Manager

    “Excite IT has enabled me to work with some excellent clients on interesting projects. They take a strategic and rigorous approach to everything they do which means that you turn up to work each day knowing that you’ll be improving your skills. The great part is, we have fun in the process and because the company is growing you know that there will be more opportunities in the future.” – Sanjith Mohan

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