Focused on creating extraordinary experiences by optimising the use of technology.
How Important Is Human Resource Management To You?
On average 50% of an employee’s skill set is not being utilized in their day to day job due to being delegated tedious tasks…Don’t be a part of this statistic and understand by fixing this problem within your company, an immediate competitive advantage can be achieved!
Managed ServicesOur high skilled and dedicated Managed Services team can look after every aspect of your IT environment and ensure everything is running smoothly… Read More
AutomationRemove manual process intervention with our BPM (business process management) solutions… Read More
IT Project ServicesWant to achieve specific business goals and outcomes? Our projects can align your IT with your business objectives… Read More
Cloud SolutionsCloud solutions are a natural for today’s connected business. They transform data storage and access. They liberate communications… Read More
Service Level Delivery
First Call Resolution (FCR)
FCR is a measurement of the total number of issues reported, that were resolved correctly on the first attempt. The tech industry benchmark is 60%
Client Cost Savings
Year to date, Client cost savings since introduction to Excite IT services model in comparison to former IT supplier. Less downtime for users, enabling higher productivity
Experience is everything.
It’s our job to understand technology. What’s new, how to get the most from it, how it fits together and what’s right for our clients. If we stopped at the technology, we’d be doing our clients a disservice. For us it is critical to make that technology work for the people using it – our clients and their customers. It is all about the user experience.
Is your current IT setup delivering an extraordinary experience?
Optimised technology can transform productivity, elevate the customer experience and free you to excel in business. Let’s talk about how.